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Excellent
communication
skills are
among the
most
significant
and powerful
tools in
your
interpersonal
skills
toolbox.
Learn how to
say what you
really want
in a way
that gets
you the
results you
are seeking.
Stop
fumbling,
offending
and being
frustrated.
Start
communicating
with power.
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Can you
answer "YES!" to any of these
questions? If so, this
powerful and practical class is for you!
q
I have a hard
time coming up with
answers on the spot
q
Sometimes it seems like
I have no idea what my
co-workers are talking
about
q
I never seem to know
when a conversation is
going bad, only that it
went
q
I have to communicate
with difficult people
q
I am expected to be able
to clearly state what
I’m thinking
q
Put a gun to my head and
I still couldn’t figure
out what the devil he’s
talking about half the
time
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The goal of
the communication class is to
help you hear and be heard.
When you leave class you will
have proven techniques and easy
to remember methods for thinking
on the spot, listening with
intent and communicating with
power. These techniques
can be used at work, at home -
anywhere in your life!
In this
course, you will learn how to
-
Communicate under pressure
-
Determine the root cause of
communication breakdowns
-
Focus on
the conversation and what’s
being said instead of the
person saying it
-
Use the
word “no” and walk away
happy
-
Read
body language accurately
-
Assess
truth and separate it from
false emotion
-
Recognize the filters
information passes through
-
Recognize communication
breakdowns
-
Read and
respond to signs of
resistance or breakdown
-
Rebuild
rapport once it is lost
-
Handle
difficult people
-
Control
your emotions and help
others control theirs
-
Defuse a
hothead
-
Break
down a stone-waller
-
Deal
with killjoys
-
Take
responsibility for what is
yours and leave the rest on
the table
-
Be
positively persuasive
-
Project
confidence from the get-go
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to top
•Our
focus is on realistic,
practical material you
can apply right away.
•Because we want
you to make changes, we
make sure our teaching
works.
Our classes give
you step-by-step
guidelines (rather than
theories, principles and
concepts).
•We guarantee
that the new skills you
gain will have practical
value that far outweighs
the course fee.
•We model what we
teach at all times.
Jenne demonstrates
empathy, energy and
creativity and will use
innovative techniques
that will inspire you.
•We will
survey your
interests and concerns
before the workshop
begins and do our very
best to address each and
every one.
•Our classes are
intensely focused.
We take learning
seriously and will
fiercely avoid getting
pulled off-topic into
unproductive
discussions.
•You will
participate.
There will be
regular exercises for
you to do.
All the feedback
we’ve received confirms
our belief that the
most beneficial part
of our classes is the
opportunity to interact
and practice what you
learn.
•We move.
You should expect
a high-energy,
high-content,
fast-paced seminar.
This allows for
maximum learning and
maximum participation.
•We believe
learning can be fun.
We stay focused
on the goal and do so in
a lively and
entertaining way.
•We make sure
you can do it.
The material we
teach you isn’t
complicated.
We make sure of
that.
It is, however,
going to require effort
on your part.
The amount of
effort you invest will
equal the amount of
benefit you receive from
class.
•Attendance is
limited.
You will not be
one of a thousand in
class.
Class size is
kept at a level that
allows maximum
participation and
feedback.
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With customized in-house training, specific needs are met, improvement takes place and the company benefits from lasting change. Additional benefits include reduction of costs and improved teamwork when whole groups hear the same message at the same time and participate in meaningful interactions.
Each course can be
customized by
subject and length
and modified to
perfectly fit your
culture.
In-house training
allows co-workers to
explore topics and
learn together from
our dynamic teaching
. We take the time
to learn about your
company and your
specific needs.
Large off-site
seminars simply
cannot customize in
this way. By
learning together,
co-workers develop a
common language and
common skill sets.
This allows for
further growth and
development outside
of class. In other
words, the learning
doesn't stop when
the class stops. In
addition, there will
be ample opportunity
to ask questions
about your
real life situation.
JenneInk uses a
variety of methods -
including
questionnaires,
guides, worksheets
and real-life
examples - to
provide you and your
teammates with new
skills. You’ll not
only hear about
how to make changes,
you’ll actually
work toward
making those changes
in class.
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